A Greater Manchester Police constable is accused of repeatedly providing confidential information from the force's computer system to help his friends’ motor insurance claims company.
05.01.2024 - 07:49 / manchestereveningnews.co.uk
A GP surgery in Wigan has been placed into special measures by the CQC.
The Care Quality Commission deemed Billinge Medical Practice to be inadequate after finding that patients struggled to get through to the practice by phone and had systems that did not identify, manage and mitigate risks. The Recreation Drive site has changed appointment systems since, but the CQC report stated they have not yet got patient feedback to see if it is sufficient.
Bosses at the surgery say it is now under new management.
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Dr Sean O’Kelly, chief inspector of health care for the CQC, said in his report: “I am placing this service in special measures. Services placed in special measures will be inspected again within six months.
"If insufficient improvements have been made such that there remains a rating of inadequate for any key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.”
Since the inspection in September and the publication of the report at the end of December, the practice says it has recruited additional clinical staff including doctors and advanced nurse practitioners to improve access to the practice. In addition to that, they have recruited more administrative and reception staff to ensure they can improve call waiting times and admin efficiencies.
In response to the report, a spokesperson for the practice said: “The Partners would like to address the recent CQC report at Billinge Medical Practice
A Greater Manchester Police constable is accused of repeatedly providing confidential information from the force's computer system to help his friends’ motor insurance claims company.
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