We asked TUI, Jet2 and Swissport to explain why Manchester Airport has been hit with half-term chaos
30.05.2022 - 21:11
/ manchestereveningnews.co.uk
Hundreds of passengers flying from Manchester Airport over the last few days as the May half-term holidays get underway have been faced with long delays, queues and cancelled flights.
The recent scenes echo similar issues at the airport in the last few months as airlines, operators and other businesses try to get back on their feet as a result of the pandemic. But with many passengers now warning they will no longer travel abroad if such issues continue, there are big questions to be answered about the state of travel in 2022.
Over the weekend, many passengers for TUI flights departing from Manchester Airport’s T2 were met with long queues for bag-drop, sometimes extending past the Sky Lounge and towards the entrance to terminal one.
READ MORE: Manchester Airport updates as 'carnage' continues over half-term
Some passengers reported having to wait hours in the queues , while others said their flights had to be delayed as a result of the long queues. One flight in particular, to Kos on Saturday, was delayed by eight hours before customers were informed by a text message from TUI that their entire holiday had been cancelled.
The passengers were told the cancellation had been down to a ‘combination of factors causing significant operational disruption’. “There was nobody at the airport to speak to, but there was a lot of upset and frustration as we all received the text at the same time,” passenger Jayesh Patel told the M.E.N.
There were also reports of shops running out of food, empty vending machines and closed restaurants as people tried to make the most out of their delays. Those arriving at Manchester Airport also faced ‘significant’ delays, namely with collecting their baggage. Passengers on Saturday
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