'Heroic' TUI co-pilot loads suitcases to help delayed Manchester Airport flight finally take off
31.05.2022 - 21:39
/ manchestereveningnews.co.uk
A co-pilot has been hailed a "hero" after loading luggage onto a delayed flight so it can finally take off. Passenger Jenny Cook said he was cheered by passengers after being filmed hauling suitcases onto the plane to Crete from Manchester Airport.
It comes as more than 30,000 TUI passengers are set to have their Manchester Airport flights cancelled to tackle staff shortages.
Ms Cook called for the pilot, called Simon, to receive ‘an excellence award’ after he lifted suitcases onto the conveyor belt beneath the plane on Monday. She told the BBC : "The next thing we knew we were taxing to the runway.
READ MOREMore than 30,000 TUI passengers will have their Manchester Airport flights cancelled 'by the end of today'
"We were all cheering. Simon had gone above and beyond."
Passenger Katherine Cox, of Warrington, said: "The crew and pilot on the flight were amazing. Simon was the hero of our holiday. We would have missed our air traffic control slot."
TUI said the co-pilot's efforts shows the 'incredible dedication' of its staff who are doing 'everything they can' to get customers up in the air and on their holidays. They added they could 'not thank him enough' for his 'swift and decisive actions'.
A spokesperson said: "We are aware of videos shared on social media showing one of our amazing TUI pilots supporting our operation by loading bags onto one of our aircraft bound for Crete from Manchester on 30 May 2022.
"Whilst not something our pilots would normally do, this video is one example of the incredible dedication of TUI colleagues who are doing everything they can to get customers away on their holidays. We can’t thank him enough for his swift and decisive actions, and we would like to thank all of our teams who
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