A football missed out on watching England v Germany after his flight to Munich from Manchester Airport was cancelled just two hours before it was due to take off.
27.05.2022 - 10:21 / manchestereveningnews.co.uk
A disabled passenger has vowed never to travel through Manchester Airport again after he was stuck on a plane for two hours waiting for special assistance. Ray King, 68, who has osteoarthritis in both knees and one hip, landed on a Jet2.com flight from Dalaman at 4.45pm earlier this month.
Ray's wife Pauline had pre-booked assistance to help him from the aircraft and through the hub as he cannot negotiate steps or walk long distances. However, on landing and after all other passengers had disembarked, Ray claims both they and another couple waited a further two hours for staff from assistance agency ABM - despite repeated attempts from the cabin and crew to speed up the process.
The plane had been due to fly out again to Sicily at 6.15pm but the delay meant the next set of passengers didn’t get going until after 8pm, says Ray. In the meantime, he says he was taken by ambulift to the terminal, where, with the support of his wife, he had to tackle the walk to passport control on foot as no wheelchair was made available, despite having requested one.
READ MORE: Manchester Airport passengers battle 'embarrassing' 4am car park queues
Ray told the Manchester Evening News : "Despite needing a wheelchair to negotiate the many areas of the airport I was dumped at a door and told 'there is the lift'. If it hadn't been for my wife's help I would have been helpless.
“Both Jet2.com captains, the one who flew us in and the one who arrived to fly the next passengers out, were amazing and really tried to help. I don’t blame the airline, they tried their utmost.
“When they finally got us they had no wheelchairs after the ride to the terminal so I just had to walk a bit, sit down, then walk again, and suffer with the help of my wife.
A football missed out on watching England v Germany after his flight to Munich from Manchester Airport was cancelled just two hours before it was due to take off.
Holidaymakers faced long queues at Manchester Airport again this morning, with reports of two-hour waits at security.
On top of facing travel chaos at several airports in the UK, British tourists are also facing long queues when they arrive at their destination. According to complaints on social media, some travellers have had to wait up to three hours to get through passport control in Spain.
Passengers looking to fly away this weekend should take just one carry-on bag with them and not check in luggage to avoid delays, a union boss has said.
Holidaymakers have faced huge queues at Manchester Airport again this morning as the Jubilee Bank Holiday begins. Pictures shared on social media by frustrated passengers show queues stretching back to the car park at Terminal 3.
Over the Jubilee weekend, 332,000 passengers have booked to fly through Manchester Airport.
A flight bound for Manchester Airport was forced to turn back amid reports of a shattered windscreen in the cockpit. The Aer Lingus flight reportedly declared an emergency over the Irish Sea.
More than 30,000 TUI passengers due to fly from Manchester Airport over the next month will have their holiday plans crushed by the end of today. The under-fire travel operator has slashed its flight schedule to tackle staff shortages and ‘ongoing disruption’.
A disabled passenger was left with no choice but to call the police after a three-and-a-half hour struggle to leave a chaos-hit airport in the early hours.
Video footage showed the shocking moment police were drafted in to tell furious passengers at Manchester Airport that their TUI holiday had been cancelled.
A disabled passenger had to resort to calling police after a three-and-a-half-hour battle to leave Manchester Airport during the early hours.
A video taken at Manchester Airport this morning showed a huge queue for TUI bag-drop as families continued to getaway for the half-term break.
Charlotte Dawson and her family have arrived in Mallorca after her 'nightmare' journey from Manchester Airport. The mum-of-one is on holiday with with her fiancé Matt Sarsfield and their toddler son Noah.
'Hundreds' of TUI passengers have been left outraged after they received a text from the holiday giant that their trips were cancelled - after a nightmare eight-hour wait in Manchester Airport. Holidaymakers looking to get away for the May half-term say they had a gruelling four-hour wait to get through check-in and security, followed by a four-hour flight delay 'waiting for a pilot'.
Charlotte Dawson has spoken about her 'nightmare' experience travelling to Mallorca from Manchester Airport. The mum-of-one has headed off on holiday with her fiancé Matt Sarsfield and their toddler son Noah.
A newly-married couple had to cancelled their honeymoon after they were booted off a flight at the last minute because it was too full. Alex and Willow Rymer were blocked from boarding a TUI jet from Manchester Airport to Cape Verde, saying the down-sized plane had been overbooked.
Passengers at Manchester Airport battled huge queues again this morning. Lines stretched out of the Terminal 3 and into the car park from 4am.