Tesco shopper in tears after being 'publicly humiliated' in front of huge queue
01.08.2022 - 14:01
/ manchestereveningnews.co.uk
A mum says she was left in tears in the middle of Tesco after a mix-up meant she had to return £50-worth of shopping. The mum was left 'humiliated' by the incident.
She says she 'cried her eyes out' when she left the supermarket, after a mix-up with school meals vouchers left her unable to buy the shopping she needed. As such, she had to borrow money from her sister to keep her kids fed throughout the week.
The mum-of-two said she had to put back almost £50 worth of items from her trolley in front of a large queue. The 25-year-old, from Stoke-on-Trent, said: "There was a massive queue at the time, and I was standing there, I felt so gutted. I had to pull some items out of my trolley in front of strangers.
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"I had to put almost £50 worth back so I can afford to pay my bills. It was heart-breaking, embarrassing and left us short on things for the week.
"I left crying my eyes out because I felt so embarrassed at the time. It was very humiliating, to have to pick through our shopping and see what we could put back was very demoralising. My sister had to give me some money to see us through the week.
"I felt unworthy of being there, like I wasn't wealthy enough to shop there and I felt not welcome being on Universal Credit. But a lot of people are on it."
Parents claiming Universal Credit with children who receive free school meals can claim vouchers to use in supermarkets during the summer holidays. The mum says she had the e-voucher on her mobile phone, but was told by staff that the e-voucher must be printed off.
However, Tesco say they do accept the e-vouchers, but were unable to process this e-voucher as the code