TUI pilot turns plane around to pick up girl at Tenerife airport after passport issue
31.08.2022 - 21:41
/ manchestereveningnews.co.uk
A family who almost missed their flight from Tenerife have praised a pilot for turning the plane back to the gate to pick up their daughter who lost her passport. Adrian Insley said his dream holiday almost turned into a nightmare after his daughter lost her passport at the airport on Friday.
The 38-year-old and his partner, their four children and Adrian's parents were due to get a TUI plane to East Midlands Airport at around 10pm. The family made a stop at the airport's Duty Free shop and then proceeded to the security check.
"I am very organised with my passport, I even have a bag for them", Mr Insley said. "But this time my partner said she needs a passport to get something from Duty Free, and then she put the passport in the bag.
"Our flight was delayed and the airport was very busy because there were three flights to the UK". Because he was travelling with his children, Mr Insley, an account manager from Ilkeston, had to go through the security check manually, Nottingham Live reports.
However, it was not until he lined up for the security checks that he realised the Duty Free bag was nowhere to be found. "I am starting to panic because I do not know where it is. And then the realisation set in there. We do not have a passport - we are missing one.
"I went and spoke to to the security personnel and they told me that I cannot board without a passport. So I had to send all my family through, and it is just me and my daughter that were left behind because of my daughter's missing passport.
"So it got a bit hairy because I did not know what to do. I have got to find somewhere to stay, I have got to find transport, and I have got to organise for a temporary passport - there is a lot of organising in a very short
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