The Manchester Airport lounge named among worst in the UK
03.12.2023 - 07:07
/ manchestereveningnews.co.uk
One of Manchester Airport’s lounges has been named among the worst in the UK according to a study by consumer group Which?. The Manchester Terminal 1 Escape Lounge received a score of just one and a half stars based on secret inspections.
Which? Reviewers described the lounge as “dull and gloomy” with “stained seats” and insufficient toilet facilities for the number of the guests. Although the lounge’s food selection was deemed “reasonable”, reviewers found that the choice of items was odd and “disjointed” with the menu featuring a random selection including a “bland potato salad.”
Researchers visited 20 UK airport lounges between January and September 2023, assigning them a star rating between one and five. The star ratings were based on the facilities on offer, such as toilets and showers, whether the lounges offered a runway view, whether there were designated quiet areas and spaces for families, as well as the food and drink selection available.
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Southern Skylife Lounge was named the worst in the UK with a measly one star, while Birmingham 1 Lounge and Gatwick North Plaza Premium both received one and a half stars. Manchester’s Terminal 3 Escape Lounge didn’t fare much better, scoring two stars.
At the other end of the scale, Manchester’s Terminal 1 Aspire lounge performed better, scoring three stars along with five other lounges across the UK. According to the research, reviewers were impressed by the floor to ceiling windows offering “excellent runway views” and praised the “very clean environment”. Reviewers rated