TV and broadband supplier Sky has issued a message to anybody who claims Universal Credit or State Pension. Sky wants to help people hit hardest by the cost of living crisis by helping them save £90 a year.
31.03.2022 - 14:29 / dailyrecord.co.uk
Energy providers are struggling to keep up with the demand from Scots eager to log meter readings ahead of a 54% rise in the energy price cap.
The websites of firms including E.ON Next, SSE, Octopus Energy, British Gas, EDF Energy and Scottish Power have gone down as millions try to send meter readings covering their energy usage up to the end of March.
Consumer journalist Martin Lewis has urged customers to send meter readings to their energy company to avoid being overcharged for any gas and electricity used before regulator Ofgem increases the maximum price-cap.
People on standard rate energy tariffs will pay £693 more on their energy bills from April 1, affecting 22m households in the UK.
The self-professed Money Saving Expert said on Twitter today: "I'm getting many many reports of people struggling to submit meter readings.
"The volume isn't unexpected. Firms really should've been better prepared. It's not good enough @ofgem please can you look into this."
Lewis has suggested that people take photographs of their energy meters to serve as proof of their energy usage before the price cap is increased, in case they need to submit readings after the hike has been imposed.
Even those using smart meters have been told to take pictures of their readouts - in case there's a dispute with their provider further down the line.
Amidst the outages, fuming customers have taken to social media to beg the energy firms to sort out the issues.
Karl West said: "Hey @SSE, funny that both your app and website have crashed today, as lots of customers are attempting to give you a meter reading before your prices rocket tomorrow. Cynical or just incompetent? Neither is a good look."
Ryan Christie tweeted: "@YourSSE when will your online
TV and broadband supplier Sky has issued a message to anybody who claims Universal Credit or State Pension. Sky wants to help people hit hardest by the cost of living crisis by helping them save £90 a year.
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Martin Lewis has shared a savvy piece of advice that could help customers with Sky packages save up to a whopping £500 off their yearly bill.
Submitting meter readings, normally a straightforward task, became a dilemma after several energy websites crashed.
Money Saving Expert founder Martin Lewis has warned people not to break the law ahead of gas and electric bill increases after fans questioned him about their meter readings. From April 1 households all across the UK will see a sharp increase in their energy bills, but there are ways to mitigate the sharp costs.
Energy regulator Ofgem has issued advice to consumers who are experiencing issues with submitting their meter readings. It comes just a day before energy bills are set to skyrocket due to an increase in the energy cap for suppliers.
Martin Lewis' frustration was clear to see as he appeared on This Morning on Thursday. It comes after a heavy TV and radio presence from the Money Saving Expert founder ahead of energy prices rocketing on Friday (April 1).
Energy company E.On has blamed the Money Saving Expert Martin Lewis for the industry-wide website crashes that are occurring ahead of the energy price cap increase tomorrow. E.On's said on Twitter that 'Martin has once again created unprecedented demand bringing down Britain'.'
Energy websites appeared to falter today as customers rushed to submit meter readings before Friday’s price jump. The issues – which appeared to be an industry-wide problem – came as experts urged householders to submit meter readings for gas and electricity to their supplier on Thursday to show exactly how much energy they have used ahead of Ofgem’s price cap increasing from April 1.
As energy bills are set to soar even further as the cost of living crisis continues to pinch it can feel daunting to consider the arrival of your next bill. Next month, energy prices will increase by around 50% across the board affecting every user in the UK. Most energy firms are increasing their standard tariffs to the maximum allowed by the Ofgem price cap - £1,971 - from April 1.
Martin Lewis has beckoned people to look closely at the fixed rates on offer as the cost of living crisis spirals. The energy price cap will rise to £1,971 a year for the average household this Friday (April 1).
If you're paying your energy bills using a direct debit, then Martin Lewis is here with a warning ahead of the price hike.The Money Saving Expert founder has received a surged of questions from worried bill payers ahead of the price rise, which will see most bills rise by £693 from April 1. Martin, who donated £50,000 out of his own pocket after a This Morning phone-in, has been urging the government to do more to help people ahead of the rise, as well as providing a huge amount of advice for those in need. And he recent took to Twitter to address a question most have regarding their energy bills.
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