With Christmas now over, you may be wondering when it's acceptable to take down your tree up pack up any decorations.
Martin Lewis shares tip you should 'always' follow when chatting to call centre staff
06.12.2023 - 20:23 / dailyrecord.co.uk
When you need to phone up a business, whether it's your energy provider, a retailer or anything in between, it's often because something has gone wrong and you're trying to sort it out.
Understandably, this can make us frustrated. But Martin Lewis has urged everybody to follow one piece of advice when speaking to anyone from a call centre over the phone, which he revealed in the latest episode of his podcast.
Speaking on The Martin Lewis Podcast, he heard from a selection of call centre workers who shared their struggles when it came to dealing with the public over the phone.
He said there was no need to be rude to the staff and urged everyone to treat them with respect, as failing to do so will likely mean the employee is less likely to help you out, the Mirror reports.
On the podcast, a call centre worker called Nicola told Martin that one thing she often hears on the phone is "Martin Lewis told me" and added: "Well one thing Martin Lewis should also tell you is that we are human and don't like being spoken to like that."
In response, the Money Saving Expert said: "I always do Nicola, I make a big point that you should be polite and charming. I know call centre operatives sometimes get very frustrated with people quoting my name and being angry with them, but I just wanna assure all of you who work in call centres, I don't believe getting angry with call centre operatives is productive, I don't think you should do it, I think it's rude.
"And as I always say, polite, charming and maybe a bit of chutzpah is the right way to go forward."
Another call centre worker shared the one phrase that you should avoid saying at all costs, as it will likely annoy the person who's helping you out.
A man named Hans wrote into the podcast
The website popstar.one is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
dailyrecord.co.uk
25.12.2023 / 12:45
Martin Lewis' 23 best pieces of money advice from 2023 to follow in the New Year
With the New Year just around the corner, many people will likely be thinking about some resolutions they want to adopt for 2024.
manchestereveningnews.co.uk
25.12.2023 / 07:47
What temperature should turkey be when it is cooked?
Planning and preparing for Christmas isn't the most stress-free of times. As well as buying all the presents and food, and playing host to family and friends, you have to cook the dinner.
glamour.com
22.12.2023 / 14:39
The Christmas Party Makeup You Should Get for Your Star Sign
in with your Christmas party makeup. If there was ever a time to mix things up or go bold with your look, it's now. But while we're here for making a stylish statement, we still want to avoid awkward encounters with .Not sure where to land with your look? Rather than scrolling through social for inspo, you could just let your do the work for you.
ok.co.uk
22.12.2023 / 14:05
The booze rule that the Royal Family always follow even at Christmas
Christmas is a time to let our hair down and pop open the champagne to celebrate the festive season with our loved ones. But for members of the Royal Family, it's not quite as easy as that, as they have a booze rule they always follow. This year, King Charles and Queen Camilla will be hosting Christmas at Sandringham Estate in Norfolk, with both sides of their family taking part in the festivities.
justjared.com
18.12.2023 / 14:44
Netflix's 20 Popular Holiday Films Ranked From Worst to Best: What You Should Watch & What You Could Skip!
We’re just a few days away from the holidays and Netflix has a ton of holiday movies that are ready to stream!
manchestereveningnews.co.uk
15.12.2023 / 16:11
Martin Lewis praises money-saving energy tariff that's now available to everyone
Martin Lewis has confirmed that energy customers can save money by switching providers 'at last'.
manchestereveningnews.co.uk
15.12.2023 / 13:11
Martin Lewis warns scams are 'getting a lot better' as he says what you should 'never' do
Martin Lewis has issued a warning over vulnerable customers being targeted by malicious scammers.
dailyrecord.co.uk
15.12.2023 / 11:59
Martin Lewis' stance on giving Christmas gifts to teachers amid 'moral hazard'
Martin Lewis has given his "true" opinion on the long-standing tradition of some parents to give teachers Christmas presents.
manchestereveningnews.co.uk
11.12.2023 / 12:31
“I’ll take your eyes out": Mum, 37, who calls herself 'Sexy Sarah' has attacked cops, shopkeepers and nurses... now she's left a prison officer with a lump the size of a tennis ball - but avoids being jailed
A jailbird mum from north Manchester with a 16-year history of attacking police officers, shopkeepers, nurses and care workers has walked free from court for assaulting two prison officers.
dailyrecord.co.uk
08.12.2023 / 12:39
Symptoms of '100-day' whooping cough in kids and adults you should look out for
Whooping cough is on the rise in the UK as experts have warned about the dangers of '100-day cough' for babies and children.
manchestereveningnews.co.uk
06.12.2023 / 19:51
Martin Lewis issues message to anyone with a student loan as over a million people owed repayments worth hundreds
Martin Lewis has issued a message to anyone with a student loan, as over one million people overpaid on their loan repayments in the last tax year. It means students could be owed hundreds of pounds.
ok.co.uk
06.12.2023 / 11:31
'You should be ashamed of yourselves': I'm A Celeb's Tony Bellew loses it with Ant and Dec
Another day in the jungle means another celeb - or celebs - will be taking part in a new Bushtucker trial. In a preview of tonight's I'm a Celebrity...
dailyrecord.co.uk
05.12.2023 / 22:11
Martin Lewis student loans refund advice could see millions of people owed thousands
Martin Lewis has issued urgent Student Loan advice to over 1m people tonight.
thefader.com
04.12.2023 / 18:55
Billie Eilish shares statement on her sexuality following red carpet “outing”
In a recent Variety cover feature, Billie Eilish spoke about her complicated feelings about women, saying she often felt that women didn't like her. "I have deep connections with women in my life, the friends in my life, the family in my life," she said in the magazine's "Hitmakers" issue.
deadline.com
01.12.2023 / 19:16
‘Funny You Should Ask’ Game Show Set For CBS Primetime Airings
What’s CBS doing in primetime next weekend? Funny You Should Ask.
justjared.com
30.11.2023 / 23:41
Celebs Are Ditching Diets For This Personalized Wellness Plan - Here's Why You Should Too!
When it comes to health and wellness, there’s no shortage of fad diets and false promises. But the truth is traditional diets are like trendy one-size-fits-all dresses—they rarely fit well and often leave us feeling less than fabulous. And as we peel back the layers of these generic plans, they clearly miss a crucial ingredient: you. That’s where Beyond Body comes in, flipping the script on conventional dieting.
manchestereveningnews.co.uk
27.11.2023 / 17:35
Martin Lewis says 'it isn't fair' as he's asked about DWP benefit charge'
Martin Lewis has pointed out that "it isn't fair" after someone complained to him about an extra benefit charge.
justjared.com
27.11.2023 / 01:03
If You Love 'The Crown,' Here's 10 Shows You Should Also Watch!
Netflx’s The Crown has become one of the streaming platform’s most popular series.
dailyrecord.co.uk
26.11.2023 / 14:09
'World's best' cake recipe you can make following these six easy steps
If you are preparing for some guests in the lead up to Christmas, then this recipe for the "world's best cake" could be the best thing to come up with for some hungry mouths.