Helen Flanagan has made a major career announcement on social media as her famous pals including Christine McGuinness rushed to share their congratulations with the mum-of-three.
10.11.2023 - 07:45 / manchestereveningnews.co.uk
Delivery giant Evri is investing £46 million to improve its customer service and operations for the busy Christmas period. This includes a new automatic call-back service to help customers with any order issues.
The company, previously known as Hermes, expects this facility to connect 40 per cent more people with advisers at its UK contact centre during peak parcel times.
Evri is recruiting over 6,500 colleagues to handle orders and customer queries from Black Friday through Christmas. This recruitment drive is double that of last year, including couriers, customer care workers, and delivery depot staff.
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Chris Ashworth, chief customer officer at Evri, said: "Over the last five years we have tripled the size of our business to become the UK's leading dedicated parcel delivery company, handling a staggering 730 million parcels each year."
He added: "As more of us send and receive parcels every day, it has become more important than ever for Evri to invest in its customer service capabilities to answer customers' questions as quickly and efficiently as possible."
"We have made significant progress as a business this year, with a renewed focus on service delivery standards."
"As we head into our peak period, we know that every parcel matters and we will be doing everything we can to deliver for customers at this important time."
This news follows the recent announcement by the Post Office that it will now offer customers the option of sending packages using Evri and DPD from its branches. This is a historic move, marking the first time in its 360-year history that customers can use alternative parcel carriers.
* An AI tool was used to add an extra layer to the editing process for this story.
Helen Flanagan has made a major career announcement on social media as her famous pals including Christine McGuinness rushed to share their congratulations with the mum-of-three.
BBC presenter Chris Packham has hit out at rival network ITV for its continued use of animals in I’m a Celebrity…Get Me Out of Here, as he took to social media to urge the network to reconsider its “abuse of animals for entertainment.” In an emotive post shared on social media, the BBC Springwatch presenter called on Ant and Dec to announce there would be “no more abuse of animals for entertainment” from 2024 on the show while accusing the series of lacking a "fundamental respect for life”. Describing the situation as as a “grotesque blot” on their reputations, Chris highlighted how the show was contributing to the current environmental crisis, while also drawing attention to the “perceived disregard for animal welfare.” In response to the claims, ITV issued a response, which was read out live from Australia on Good Morning Britain and downplayed the concerns raised by the presenter.
There is the chance of widespread overnight frosts and a risk of snow across parts of Scotland this week, according to Met Office meteorologists.
LCD Soundsystem have begun to tease a 2024 UK tour announcement on social media.The band last released music in 2022, a song called ‘New Body Rhumba’. It was written for the soundtrack of Noah Baumbach’s White Noise, and was the first song they had released in five years.
Catfish and the Bottlemen fans have been left in shock after it was confirmed the band would be headlining Leeds and Reading Festival next year.
A travel warning has been issued for people visiting parts of North America by the UK Foreign Office. Guidance for the USA and Canada was updated on Wednesday evening (November 22) after two people were killed when a car crashed and exploded at the US-Canada border in Niagara Falls.
The members of Girls Aloud have revealed that they didn't tell their friends and family about their upcoming reunion, and have been avoiding everyone in the weeks prior to the announcement. Appearing on Zoe Ball's Radio Two show on Thursday morning, Cheryl, Nadine Coyle, Nicola Roberts and Kimberley Walsh opened up about their upcoming reunion, which is in honour of their late bandmate Sarah Harding. When asked how long they've been keeping the secret, Nicola replied: "Months and months, we didn't tell our family and friends, our families didn't know." To which Nadine added: "When we put out the teaser, we've been ignoring people all week." And Kimberley quipped: "We've been ignoring people on the school run." The band announced their reunion tour on Instagram on Wednesday 22 November, as they wrote: "We’re so excited to announce that we will be touring the UK & Ireland in May and June 2024.
With its bright lights, cheery music and messages of goodwill, Christmas is meant to feel like the happiest time of the year. But for some it’s also a time of financial hardship and worry, with even more strain on already stretched purse strings. And this year, the nation’s households are going to be a staggering £3 billion worse off compared with the 2022 festive season.
Storm Debi is set to bring 'very strong' winds to Greater Manchester today - with several weather warnings issued by the Met Office.
The Northern Lights could illuminate skies across Scotland this evening. The Met Office said the natural phenomenon could be seen into the early hours of Sunday morning.
Sizzling sausages, piping hot mulled wine and hot chocolates with mighty whipped cream peaks can only mean one thing - the Manchester Christmas Markets are back.
Nicola Coughlan is getting in the Christmas spirit!
Scots have been issued with a weather warning as parts of the country are set to be battered by winds up to 80mph.
More than seven million households have received the £300 Cost of Living Payment after eight days, the Department for Work and Pensions has said. It means a total of £2.2bn has been paid out by the government department to eligible households.
Amanda Holden is undoubtedly one of the nation's sweethearts, but aside from her judging skills on Britain's Got Talent and her presenting gig on Heart Radio, she is also famous for her eye-catching outfits.The 52-year-old has been known to come under fire from members of the public for her “risqué” fashion choices on TV, with one particular dress triggering 235 complaints to the broadcasting watchdog Ofcom.That won't stop her from dressing how she chooses though. “I like classic pieces and I like value for money but I do like a bit of side boob every now and again,” she smiles. While Amanda views fashion as a fun way to express herself, she strongly believes that the way women’s outfits are talked about needs to change.
Virgin Media has issued an urgent warning to customers over reports of online scammers targeting their customers.
Married At First Sight UK's Bianca Petronzi has shared that her on-show husband JJ Slater sent her a heartfelt apology after the couple's marriage fell apart. The 29-year-old joined the hit E4 show hoping to find her dream man, but instead found herself dealing with JJ's wandering eyes and his secret romance with Ella Morgan.The hair extension specialist's relationship with JJ appeared rocky from the start, with JJ admitting he didn't find her physically attractive.Things got worse when Ella's husband Nathanial confronted JJ and Ella about their flirting at a dinner party, leading to Bianca finally confronting JJ for his 'cowardly' actions. A massive argument broke out as Ella tried to justify her actions, with Bianca firmly telling the bride that she was not a 'girl's girl'.
Aldi has introduced another major offer ahead of the Christmas shopping rush in its 'biggest ever price drop'.
Married At First Sight UK star Bianca Petronzi has revealed that her husband from the show JJ Slater has reached out to her with a grovelling apology in recent weeks.
Mobile phone customers on EE, O2, Three and Vodafone have been warned that they face a big price hike in the coming months, with some expected to pay as much as £120 more over the duration of their contract.