DWP error means thousands could get 'special payment' for benefits mistake
17.10.2023 - 11:35
/ manchestereveningnews.co.uk
Thousands of people could be eligible for a 'special payment' from the Department for Work and Pensions (DWP) due to a major benefits mistake.
The government department confirmed that some people who made new claims for Income Support from January 31, 2011, when they should have instead been told to make a new claim for income-related Employment and Support Allowance (ESA). Because of this, they have been underpaid or overpaid.
Now, the DWP is urging people who may have been affected to contact their local Jobcentre Plus to straighten things out. Depending on your unique situation, you may also be entitled to a lump sum as you should have been claiming a specific benefit, Chronicle Live reports.
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DWP guidance on the dedicated page on GOV.UK explains: "If you made a claim for Income Support on or after January 31, 2011 due to a disability or health condition, you may be entitled to a special payment. This is because you should have been told to claim income-related ESA instead and you may have received more money."
If you are still receiving Income Support, you could get a special payment if both of the following apply:
In this case, you will have to undergo a Work Capability Assessment (WCA) so the DWP knows how much your disability or health condition affects your ability to work and whether you should move to income-related ESA. DWP guidance states: "You will only be eligible for a special payment if you are assessed as having ‘limited capability for work’ or ‘limited capability for work and work-related activity’.”
However, if you've moved from