Alton Towers makes 'difficult decision' to close attraction after 21 years
03.01.2024 - 10:32
/ manchestereveningnews.co.uk
Alton Towers has announced the sudden closure of a popular attraction that has been at the resort for more than two decades.
Resort bosses have confirmed the spa has shut, claiming it was 'a difficult decision', but 'essential for the future growth and development of the resort'.
The on-site facility boasted multi-sensory showers, an Edwardian sauna, steam room, outdoor log sauna and tepidarium, as well as a pool, whirlpool and jacuzzi and offered a range of packages and treatments for guests.
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It closed its doors for the final time on December 31 and customers with bookings for 2024 will now be contacted to arrange refunds or alternative options.
A spokesman at Alton Towers Resort said: "After careful consideration, we have taken the difficult decision to close the Spa located on-site. This was a difficult decision but one we feel is essential for the future growth and development of the resort."
"Our top priority has been supporting our employees at the Spa during this time, including with advice on career opportunities available across the resort. We are also in the process of contacting guests with bookings in 2024 to discuss alternative options. We sincerely appreciate the loyalty and support of our valued guests and dedicated colleagues throughout the years."
Ten members of staff are affected, but the company says it is looking to re-assign as many as possible elsewhere within the Merlin-owned resort.
The Alton Towers Spa has received nearly 200 'excellent' reviews on