Sage in Gateshead tomorrow evening (June 2), with the last remaining tickets for the show rapidly selling this morning. The 77-year-old rock and roll star from Wallington will land in the North East tomorrow as part of his widely-renowned tour of the UK with special guest Sharon Corr.
Shell tells customers to cut energy use as it raises bills
13.05.2022 - 20:27 / manchestereveningnews.co.uk
Millions of householders are receiving their new energy bills and those homes supplied by Shell might find the amount they pay has risen drastically.
In April, the UK saw the energy price cap rising by a record £693 per year on average, leaving prepayment customers facing an even larger increase, and many others not being able to afford the huge hike. Householders are still receiving their new direct debit bills this week, and the UK is set to plunge even further into a cost of living crisis with the rising cost of food and fuel.
Ofgem boss Jonathan Brearley told consumers earlier this week that energy prices could rise even further in October too, following the trend of inflation and the Russian invasion.
Manchester Evening News spoke to Shell Energy to find out what support is available to customers. Although the energy company seemed to understand the struggles faced by its customers, Shell didn't give any indication that prices will fall anytime soon.
A spokesperson said: "We recognise the difficulties rising energy bills will cause many households, especially when the prices of so many other goods and services are also rising."
They went on to say that ways in which their customers could manage would be to "temporarily adjust their direct debit and agreeing payment plans, as well as cut down on their energy use.
"Our dedicated payment support team gets to know a customer's circumstances, so they can offer advice to reduce their energy use and suggest ways to help manage their bills. This could include temporarily adjusting their Direct Debit and agreeing payment plans."
Shell Energy say they have a support hub on their website which can set out the help they can offer, and if a customer is struggling to pay, they
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