Martin Lewis calls out energy firms doubling bills for one in four customers
09.05.2022 - 12:43
/ ok.co.uk
Martin Lewis has criticised energy firms which are doubling bills for one in four customers, according to research.The MoneySavingExpert founder said suppliers raising prices in some cases by 100 per cent "smells wrong". Customers complained about companies such as British Gas and Octopus in a survey by MoneySavingExpert.com between April 26 and May 3. One in four people who took part claim their bills have doubled despite being on a price cap and in credit.
Money Saving Expert Martin Lewis, who provides tips and tricks for consumers to save money and get better deals, said bills increasing by more than the price cap is wrong and urged customers to challenge it. Get exclusive celebrity stories and fabulous photoshoots straight to your inbox with OK!'s daily newsletter. He said: “That smells wrong to me.They should only be seeing rises in line with the price cap, 45 per cent to 65 per cent.
“Fixed monthly direct debit is how up to 80 per cent of those in England, Scotland and Wales pay for energy bills. “Yet for months I’ve heard from people shocked to be told their direct debits are increasing two or threefold.” Energy prices went up by 54 per cent in April but according to the survey customers at British Gas say their average increase was 72 per cent, with a third saying bills had doubled. Octopus customers said their bills have increased by 80 per cent on average, with 32 per cent claiming their payments had more than doubled.
30 per cent of Shell Energy customers claimed their bills had doubled with an average increase of 70 per cent. And 27 per cent of E.on customers said their bills had doubled with the average increase at 71 per cent. Martin Lewis said customers should challenge payments and complain to the Energy
.
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