‘It's spiralling out of control’: Residents ‘cut off' without vital mail deliveries
03.08.2023 - 17:59
/ manchestereveningnews.co.uk
Residents in one part of South Manchester feel ‘cut off’ from wider society as vital mail deliveries fail to arrive for days and even weeks, according to neighbours.
The reduction of postage on Peel Hall estate, in Wythenshawe, is prompting ‘stress and worry’ among residents, some who rely on essential letters, bills, and medication to be delivered.
Julie Ashton, a local resident, waited five days after her birthday for loved ones' cards to arrive and continues to wait on knee braces and hospital appointments to be delivered.
“Post is not being delivered at all. It was my birthday last week and I’ve only just received the cards five days afterwards - it’s upsetting,” she told the Manchester Evening News.
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She added: “I’ve been waiting on hospital appointments and knee braces for weeks, and because of health issues I’m unable to travel to the post office to pick up parcels. We’re reliant on deliveries. People pay enough for stamps and post to be given a first-class service.”
The issue, which residents claim started in June, has led to multiple complaints from people on the estate to Royal Mail, where a spokesperson said ‘we are very sorry’ to residents experiencing delays impacted due to ‘higher levels of sick absences than usual’.
Some residents resorted to collecting their parcels from their local sorting office, in the neighbouring ward of Sharston, but not all people can do this due to not being within easy walking distance.
Karen Trimble said: “I’m not very well at the moment and unable to go and pick up parcels, but I’ve been told if I want mail we have to wait for it to be delivered.”
Some neighbours such as