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Gran's TUI holiday 'ruined' after luggage with vital medication disappears - and is still missing five WEEKS later
01.07.2022 - 14:49 / manchestereveningnews.co.uk
A gran has slammed TUI after a lost case "completely ruined" her holiday to celebrate her brother-in-law's 70th birthday. Julie Hibbert, 61, was left without vital medication after her baggage on a trip to Turkey went missing - and still hasn't been found five weeks later.
Mrs Hibbert, from Denton, went on a trip with her partner John and sister Sheila Rhodes to celebrate her brother-in-law Wilf's 70th birthday, with the four flying out to Dalaman for ten days on May 27. The trip got off to a rocky start, after the check-in systems failed, leaving staff to write out boarding passes by hand.
Whilst the rest of her party picked up their suitcases when they landed, Mrs Hibbert was left waiting until the conveyor belts ground to a screeching halt. She was "absolutely devastated" and facing the prospect of starting her holiday without any luggage, which included her medication for a stroke she suffered last November.
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Mrs Hibbert told the MEN: "The conveyor belts stopped and there was quite a few of us, probably around 15 people, waiting for their cases so I said to my sister that her and her husband should go through and wait on the coaches and me and my partner waited. No cases came through so we got in touch with someone and filled out some forms.
"By the time we got down to the car park it was gone 9pm. We should have been in the resort at 3.15pm but we'd been delayed at so many points.
"The coach had had to go so we were left there with nothing and didn't know where to go. We found a TUI rep and told him and he got us a taxi but we had to wait because there was another fight coming in and
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