The funeral details have been released for 'adored' teacher and ex-Olympic swimmer Helen Smart after her sudden death on a family trip to the Lake District.
08.08.2023 - 05:25 / manchestereveningnews.co.uk
An Oldham family who missed out on the trip of a lifetime thanks to a tiny passport flaw have spoken of their devastation.
Suzanne Senior, her husband Steven, their daughter Bethany and her boyfriend were all supposed to fly out to Thailand on Friday (August 4). The family forked out £7,000 for the holiday and couldn’t wait to explore the islands around Phuket.
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But their excitement was quickly cut short when a Qatar Airways employee noticed a defect in Bethany’s passport. They were attempting to check into their flight when the staff member spotted a small rip on the 24-year-old's photo ID page.
The employee refused to accept the damaged document, meaning Bethany was not allowed to fly.
Suzanne and Steven decided to stay behind with their daughter while her boyfriend chose to travel to Thailand alone.
Desperate to still go on holiday, the mum approached another airline desk and paid an extra £5,000 for the family to go to Turkey.
The 55-year-old says the carrier had no issue with Bethany’s passport.
All three flew out to Hisaronu the very same day – now trying to enjoy their new holiday as much as they possibly can.
“We’re absolutely devastated,” childminder Suzanne told the Manchester Evening News.
“We had plans to go and see the elephants, the islands, everything. We’d looked forward to that holiday for 12 months.
“I’m fortunate that I could go to that desk in Manchester Airport and book another holiday. Not everyone is in that position, they’d have to go home.”
“We couldn’t even see [the rip],” Suzanne added. “Loads of people said there was nothing wrong with it.
“It’s a tiny millimetre tear. We don’t
The funeral details have been released for 'adored' teacher and ex-Olympic swimmer Helen Smart after her sudden death on a family trip to the Lake District.
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