Couple's Barbados holiday nightmare after they're forced to sleep in bus stop
08.04.2022 - 11:55
/ manchestereveningnews.co.uk
A mix-up at a travel agents led to a Cheadle couple being forced to spend the night in a Barbados bus stop because they were unable to board their flight home.
Delivery driver, Darryl Morrey, and his partner Rebecca, an NHS nursing assistant partner, had previously spent the whole week in an all-inclusive hotel on the Caribbean island while accompanied by 20 friends and relatives to celebrate his mum's £30,000 wedding. But the lovely holiday ended on a sour note when the airline said they had no record of their flight reservations - and calls to their travel agent, Love Holidays, went unanswered.
It meant the Aer Lingus flight took off without them on board on Wednesday evening, and left the parents of five stranded in Barbados with no money, accommodation or credit to make phone calls or texts. Fortunately, the pair, who had spent the whole night on the streets, were able to befriend a British couple who allowed them to log onto their WiFi.
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Darryl's mum was able to fork out £1,200 for TUI flight back to Manchester yesterday evening (April 7) - nearly 24 hours later than they should have been flow out. Dad-of-one Daryl, 30, and mum-of-four Rebecca, 30, were due to finally land in Manchester this morning (April 8).
Darryl - a former soldier who completed two tours of Afghanistan - told StokeonTrentLive : "When we got to the airport, they said they had no record of us being on that flight. We'd got there three-and-a-half hours early so I thought we'd get it sorted. I called Love Holidays' emergency number but they kept telling us to wait.
"I range 50-plus times and used 750 minutes of credit. They told us to speak to British Airways, a partner of Aer Lingus, but there wasn't anyone there to help. They still