Susanna Reid and Ed Balls delved into the case of missing teenager Jay Slater on Monday's Good Morning Britain, with Susanna expressing her concern.
12.06.2024 - 11:07 / manchestereveningnews.co.uk
The Co-operative Bank has issued an apology after a number of small business account holders reported a technical issue that resulted in payments being taken twice.
On social media, one user expressed their frustration, stating they were "almost £5k down thanks to this with no resolution in sight". The bank responded on Tuesday, acknowledging the problem and confirming that it affected a "small number" of the 96,000 small business customers they serve.
A spokesperson for The Co-op Bank said: "We are aware there are a small number of SME account holders who have duplicated payments showing in their balances and are in the process of correcting this issue."
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They added, "We apologise for any inconvenience caused and are supporting customers during this period." Customers took to social media to share their experiences, with some facing long waits to speak with staff, while others found themselves unexpectedly overdrawn.
One customer complained about "have loads of duplicated transactions from months ago" on social media. Another directly addressed the bank online: "Can someone in authority please tell us what's happened to our business account."
They continued, expressing their distress: "We have been in overdraft all day and still waiting to hear from you."
A third disgruntled customer called the situation an "Utter shambles regarding duplicate historical transactions being taken from customer accounts without any notification from you this has happened."
They demanded answers: "Thousands of £ out peoples accounts without even notifying customers. Tell us how this will be resolved? ".
Co-op Bank
Susanna Reid and Ed Balls delved into the case of missing teenager Jay Slater on Monday's Good Morning Britain, with Susanna expressing her concern.
Gethin Jones has extended his best wishes to Jason Manford following the announcement that the comedian will be stepping in for the Welsh presenter on BBC Morning Live. The show's bosses have confirmed that the 43-year-old funnyman is set to make his debut on the programme this Friday, June 28.
Whilst on air with Loose Women, Ruby Wax managed to land herself in a bit of hot water when something she said caused Kaye Adams to quickly apologise to the viewing public. The seasoned panelists for the day, including Kaye, Frankie Bridge, Brenda Edwards and Kelle Bryan, were back in the steering seat for another entertaining episode on Thursday (June 27).
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Four people have been taken to hospital following a crash in Bolton tonight. It followed a collision between two vehicles on St Helens Road.
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BBC Breakfast’s Charlie Stayt, 61, had to apologise – and got a ticking off from co-presenter Naga Munchetty – after he admitted he had made up a story for the breakfast time news show on Thursday 13 June.The two hosts were discussing new airport rules at some UK airports that mean drivers will have to pay a fee to drop off or collect a passenger from a flight. London Stansted, Manchester, Newcastle and London Gatwick are among the airports that charge for dropping off.The British Travel Association have previously said the fees are “unfair and excessive” and reportedly earn airports £300 million a year.
A political candidate for Reform UK, standing in the general election, has apologised after a Islamophobic social media post has come to light.
A driver has been taken to hospital after a car careered off a country road in Rochdale and flipped over. It's thought the man may have suffered a medical episode at the wheel of the red Mini moments before the crash on Edenfield Road in Red Lumb.
A man has been taken to hospital after a crash involving a taxi. Police were called to reports of the crash in Swinton last night (June 7).
The BBC has offered an apology for an "inappropriate comment" heard during a D-Day commemoration programme.
After a period of scant 'big cash' incentives, major retail banks have reignited the battle to attract new customers with a slew of enticing offers aimed at drawing people to their current accounts. Finance expert Martin Lewis has highlighted three standout deals that could provide individuals with a substantial financial uplift.
A Greater Manchester Barclays branch has been taped off by police after its windows have been smashed and walls daubed with red paint.
Four people were arrested in a late night raid after city centre buildings were smashed and covered in red paint. Two Barclays branches, on Market Street and Mosley Street, and the BNY Mellon office at Piccadilly Gardens were targeted early on Friday morning (May 31).