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Barbers' shop hit with malicious fake reviews claiming owner is 'aggressive' and a 'psycho'
27.01.2022 - 21:31 / manchestereveningnews.co.uk
The owner of a chain of barbers' shops is reeling after her business was slated by two reviewers operating from fake accounts.
Paula Henry awoke this morning to find the Google reviews had given her Chaps Barbers shops a one-star review and had been placed in the early hours of the morning.
Her son, Oliver, 28, who works with her in the Brandlesholme, Bury, salon went online to investigate and it appeared the email accounts they originated from had been newly set up apparently to target her shop.
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Following the appearance of the one-star reviews, Paula, 50, also the owner of shops in Tottington and Radcliffe employing a total of 11 people, took to Facebook to display the reviews and voice her concern.
She wrote: "Someone was very bored in the early hours last night. How sad that someone would try to damage a business we work so hard to build. Both fake accounts and left on each of our Google pages for Tottington, Radcliffe & Brandlsholme."
Following this there were scores of posts from loyal customers refuting allegations in the reviews of abuse of children with ADHD and other special needs.
One of the reviews accused Paula of being 'aggressive' and a 'psycho'.
Today, she told the Manchester Evening News: "There's not a lot you can do, when something like this happens. I'm just going to have to ride it out.
"It makes you wonder if they've been posted by a rival business who doesn't like to see us doing well.
"Getting Google to take stuff like this down is almost impossible, so we'll just have to ride it out. A couple of our friends have reported it, but the whole system of businesses
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