Shoppers are asking 'when will this madness end'? as they struggle to cope with ongoing price hikes.
22.04.2023 - 15:25 / manchestereveningnews.co.uk
Budget retailer B&M has quietly ditched one of its popular services just months after trialling it for customers. The high street retailer has made the decision to discontinue their home delivery service, with the option vanishing from the website.
The superstore is believed to have begun their home delivery service in January following a trial last summer - but it was ‘discreetly stopped’ a month later, according to Retail Week.
The service was previously available online on a number of bulky products like garden furniture, expanding to include smaller items, with around 1,000 products available for home delivery including toys, electricals, garden furniture and bedding.
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Not everything listed on the site could be ordered online for delivery, but anything with a little orange lorry symbol and ‘buy online now’ sticker qualified for the service. However, this appears to have been phased out with the B&M website no longer offering the options.
Customers have been commenting on social media about the disappearance of online delivery on the main B&M website.
One person asked: “Have you stopped doing home delivery as I can’t buy online like I did a few weeks ago?” Another questioned: “Have you stopped your delivery service?” A third said: “Online it says you do home delivery but I can’t see an option for that?”
Commenting on this decision from B&M, Nick Drewe, retail and trends expert at online discounts platform Wethrift, has suggested that the decision will hit some of those struggling in the cost of living the hardest:
He said: “As Britons continue to navigate through the ongoing cost of living crisis, many consumers have decided to cut down on
Shoppers are asking 'when will this madness end'? as they struggle to cope with ongoing price hikes.
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