A&E chaos with '16-HOUR waits' and patients turned away from appointments as hospitals switch to new IT system
10.09.2022 - 03:01
/ manchestereveningnews.co.uk
Patients have faced two days of 'chaos' and delays of more than 12 hours after hospitals in Manchester changed computer systems. Long delays - prompting ironic cheers - have have been reported at A&E, while some patients have been turned away from appointments in the city.
The issue has been affecting hospitals run by Manchester University NHS Foundation Trust since yesterday (September 8). They include Manchester Royal Infirmary and Wythenshawe Hospital, where the Manchester Evening News has been told of long A&E delays.
One patient contacted the M.E.N. while at Wythenshawe Hospital today, having arrived on Thursday afternoon. She said: "I am, at the minute, a patient in A&E in Wythenshawe. I arrived on Thursday (September 8) at 4.45pm.
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"I eventually was called after 16-and-a-half hours. A new computer system was put into use across the hospital yesterday and today they are in chaos because of it."
Another Wythenshawe patient told the M.E.N. of a 12-hour delay at the hospital's A&E earlier today, while at Manchester Royal Infirmary (MRI) people were being warned about delays caused by the switch to a new computer system. A patient at MRI this afternoon (Friday) said: "They've changed all the computer systems in hospital.
"Nurses are saying that's causing a backlog. There were a few people who had been here since 9am. When they finally were seen people cheered."
Meanwhile, patients were reportedly turned away from North Manchester General Hospital yesterday as consultants were unable to access medical records. A sign (pictured below) greeted patients at a hospital entrance, warning that 'clinics may be delayed due to the
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