A man has been jailed for five years after intimidating youths at a children's skatepark.
30.11.2022 - 19:55 / dailyrecord.co.uk
A Scots mum whose toddler developed a concerning rash and became lethargic waited more than one hour on a phone call to NHS 24 before taking matters into her own hands and rushing her daughter to A&E.
Stephanie Perez, from Oxgangs, had to take two-year-old Ella to the Sick Kids Hospital in Edinburgh on Monday, November 28, when no one responded to her NHS 24 call as her daughter continued to deteriorate.
The 32-year-old waited 90-minutes to speak to someone on the phone line in a bid to take pressure off of emergency departments but little Ella continued to develop a worrying rash and a high temperature, as well as becoming lethargic.
Stephanie, who waited a further two hours to be seen in the busy hospital, said she would have attended A&E sooner if she knew the NHS call back would have taken as long, Edinburgh Live reports.
The mum-of-three said: "My two-year-old Ella was unwell since Thursday (November 24) and had a really high temperature.
"I gave her Calpol and monitored it but it just got worst over the weekend. She got a red rash on her cheeks and then on her body so I was getting really worried.
"I kept pressing a glass to it and then I tried to phone the doctors on Monday and then the chemist but they were closed to a local bank holiday.
"She got progressively worse so I phoned NHS 24, I have used it before and got through straight away - the automated message said there are wait times of up to 60 minutes.
"I had no other option so stayed on the phone waiting to speak to someone. After 30 minutes on the phone, it cut out and then I phoned back and was on the phone for another 60 minutes."
With Stephanie unable to seek medical advice, she rushed to the emergency department when Ella's condition continued to get worse.
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