People are 'missing urgent medical appointments' because it takes so long for their post to be delivered
10.10.2023 - 05:35
/ manchestereveningnews.co.uk
Stockport residents have complained that they are "missing urgent medical appointments" because of postal delays, according to the leader of the council.
Councillor Mark Hunter told a full council meeting on October 4 that a number of residents have written to councillors about delays to the post, with some areas getting just one or two deliveries per week.
The Stockport Lib Dem leader has now asked Ofcom to investigate the problem after previous assurances from Royal Mail that the service would improve came to nothing.
READ MORE: Scandal-hit housing association announces controversial new plans which could see tenants' powers removed
Councillor Hunter said: "We've had an increasing number of complaints made to councillors from residents in this borough about poor postal delivery services. We certainly don't attach any responsibility to individual postmen and women who do such a good job in such difficult circumstances. But the fact remains that the service locally in many parts of Stockport is deteriorating.
"People are getting one or at most two deliveries per week, and it's not just the irritation and inconvenience, the serious point about this is that people are missing urgent medical appointments which in some cases they have waited many months to obtain in the first place."
Ofcom announced it was investigating Royal Mail's performance in May this year after its postal service fell short of its delivery targets.
In the 2022/23 period Royal Mail delivered 73.7 per cent of first class mail within one working day compared to its target of 93pc. For second class mail, 90.7pc was delivered within three working days against the target of 98.5pc.
An Ofcom spokesperson said: “We know how frustrating and disruptive it can
The website popstar.one is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can
send a complaint on the news if you find it unreliable.