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27.07.2023 - 09:29 / manchestereveningnews.co.uk
A mum claims her kitchen was left covered in glass and blood after the surface of her hob 'exploded'.
Claire Amis was cleaning her kitchen on July 14 when she heard a cracking sound coming from behind her. When she turned around she saw that the glass on her Russell Hobbs hob had started to shatter.
Claire, from Prenton, Birkenhead, said she googled the model and found out that it had been recalled due to safety concerns. She said the event has left her having sleepless nights, the Liverpool Echo reports.
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"It was like a mosaic effect and slowly shattered into a million pieces," the 37-year-old mum-of-three said. "[The crackling] went on for about 45 minutes. We only got it last year and I made about 25 phone calls to Argos, who we bought it from, to try and get it resolved.
"I was just in complete shock and luckily the children were at school. There was glass everywhere and I cut my foot so there was lots of blood too. When I looked up my model I found out it can cause risk of poisoning from inhalation, explosion, and gas fires. We only got it in October last year but nobody got in touch to tell us about the danger."
A post about the hob on the Gov.uk website said: "The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation".
Claire said Argos promised they would give her a refund but then did not get back to her. She said she felt as though she was treated like she had "done something wrong".
"I got a phone call from Argos on
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