Mum appalled as lifelong GP surgery removes her from patient list after she moved 30m away
16.11.2022 - 21:49
/ dailyrecord.co.uk
A mum says she is distraught after being taken off the books of her lifelong GP practice for moving metres away. Emma Shaw claims the GP removed her after she temporarily moved 30m away whilst her new house is being built.
The mother, her partner and her son were all previously registered with Great Sutton Medical Centre in Cheshire. However, the family recently moved into temporary accommodation whilst they await the completion of the building of their new home.
This switch meant they were taken off the books of the medical centre and will now need to find a new GP for eight months, reports Cheshire Live. After this period, the family will move back into the surgery's boundary and can re-register at the practice.
Emma says she has been left feeling distressed and anxious about her family having to go through the process of registering with a new practice. Alongside, having to go through everything again with new surgery staff who aren't familiar with their medical history.
She said "I said we were moving temporarily while waiting for our new property to be built and they said that's fine as long as you don't have home visits. About a year on from that point they said that actually they had changed their minds.
"There's no element of patient care at all which has been part of their rationale. The response we got felt like more of a business transaction with the way it was worded and it shouldn't be like that."
"The thing that bothers me the most is that I have been with this practice since birth, which is 44 years. My children, parents and grandparents have been with the same practice.
"I am comfortable with being with this surgery and we don't want somebody else involved who doesn't know our history. We don't want to have
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