McColl's has 40 of my parcels worth £1,000 locked away - but I can't get them
20.05.2022 - 20:59
/ manchestereveningnews.co.uk
The owner of a bike repair business says he has been left with a wave of angry customers after more than £1,000 worth of his equipment became 'stuck' at a McColl's store. Martin Dallaghan took dozens of parcels to the shop in Reddish, Stockport, so they could be shipped out earlier this month.
A member of staff accepted and scanned the parcels, which contained cycling equipment sold by Mr Dallaghan's bike repair business, Never Mind the Bike Shop. However, when customers began complaining that they hadn't received items they had ordered, Mr Dallaghan discovered they had never left the shop.
It coincided with the collapse of the company into administration. Parcel, courier and delivery service Yodel pointed to 'unusual and unfortunate circumstances' and said it was now talking to McColl's and Mr Dallaghan.
"They showed me a room full of parcels, including mine," he explained. "I've got a grands worth of stock sitting in there.
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"I'm stuck in limbo. There's nothing I can do and they won't give them back to me. Some of my customers are hopping mad and are becoming crosser by the day. We're not a massive business, we only have five staff.
"This will affect our ratings and position on eBay but I can't send this stuff out again because some of the equipment is quite expensive. It would be a big loss to us."
PayPoint services at McColl's stores across the UK were temporarily suspended earlier this month as the firm fell into administration.
However, a spokesperson for McColl's said any issues 'have now been rectified' as supermarket giant Morrisons is currently in the process of purchasing all of its stores and saving 16,000