DWP pension credit warning as people face 'massive delays' getting paid
20.03.2024 - 13:31
/ manchestereveningnews.co.uk
Scores of pensioners across the country are facing "massive delays" in getting essential welfare payments that help top-up their regular pension, sparking a debate in parliament this week.
Some pensioners have described waiting around six months to get their pension credit payments, which can be worth more than £8000 in back pay by the time some people receive their entitlement. Many of these pensioners are among the poorest in their age cohort and need access to their money right away.
Pension credit is paid to people over the state pension age who are on low incomes and face difficult choices amid high cost pressures. But, Department for Work and Pensions minister Paul Maynard downplayed the concerns, insisting the Government has an “excellent” delivery record and “extremely low levels” of complaints.
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Speaking during work and pensions questions, Labour MP Steve McCabe (Birmingham Selly Oak) said more than nine million pensioners are paying income tax and almost one million are not receiving the pension credit to which they are entitled to.
He told the Commons: “Does the minister think it might be time to improve the uptake of pension credit?”
Mr Maynard replied: “I’m pleased to be able to say that applications to receive pension credit are currently increasing quarter on quarter.”
He highlighted nationwide campaigns, including one featuring former football manager Harry Redknapp, and “experimental” campaigns – including writing to pensioners in receipt of housing benefit.
But SNP MP Alison Thewliss (Glasgow Central) said: “It’s all very well people applying for pension credit but what The Well advice centre in my