Amazon Sued Over Prime Video Ads: Class-Action Complaint Accuses Tech Giant of ‘Immoral, Unethical, Oppressive, Unscrupulous’ Conduct
14.02.2024 - 16:48
/ variety.com
Todd Spangler NY Digital Editor At least one Amazon Prime member is furious over the ecommerce company’s move to start playing ads in Prime Video programming — unless customers pay an extra monthly fee. A lawsuit seeking class-action status accused Amazon of false advertising and deceptive practices because Prime Video now serves commercials by default. “For years, people purchased and renewed their Amazon Prime subscriptions believing that they would include ad-free streaming,” the lawsuit says.
“But last month, Amazon changed the deal. To stream movies and TV shows without ads, Amazon customers must now pay an additional $2.99 per month… This is not fair, because these subscribers already paid for the ad-free version; these subscribers should not have to pay an additional $2.99/month for something that they already paid for.” The case was filed on behalf of Wilbert Napoleon, a resident of Eastvale, Calif., who says he’s a Prime member. “Plaintiff brings this case for himself and for other Amazon Prime customers,” the suit said.
The complain alleged that Amazon violates Washington State and California state consumer protection laws that prohibit unfair competition and deceptive business acts and practices. Amazon’s conduct, as alleged, “was immoral, unethical, oppressive, unscrupulous and substantially injurious to consumers,” according to the lawsuit. The suit seeks unspecific monetary damages, including punitive damages, as well as an injunction to block Amazon’s alleged deceptive conduct.
Asked for comment, an Amazon rep said in an email, “We are unable to comment on pending litigation.” The suit was filed Feb. 9, after Amazon starting on Jan. 29 began running ads in Prime Video content in major markets including
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