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22.03.2024 - 11:29 / dailyrecord.co.uk
The Parliamentary and Health Service Ombudsman (PHSO) published a report on Thursday which said that the Department for Work and Pensions (DWP) failed to adequately communicate changes to women’s State Pension age, and those affected are owed compensation. As a result of its findings, the Ombudsman has asked Parliament to intervene and “act swiftly” to make sure a compensation scheme is established.
The Ombudsman’s report has suggested compensation at level four, ranging between £1,000 and £2,950, could be appropriate for each of those affected. However, this is a lower range than the £10,000 figure - level six of the PHSO remedy scale - previously suggested by the State Pension Inequality For Women All-Party Parliamentary Group (APPG) and the Women Against State Pension Inequality (Waspi) campaign.
The Ombudsman has asked Parliament to identify a mechanism for providing appropriate remedy for those who have suffered injustice. The report said: “We think this will provide the quickest route to remedy for those who have suffered injustice because of DWP’s maladministration.”
The ombudsman has also said that, in addition to paying compensation, the DWP should acknowledge its failings and apologise.
Following the publication of the report, the Ombudsman said the DWP has not acknowledged its failings nor put things right for those affected. Its investigation found that thousands of women born in the 1950s may have been affected.
Below is a quick overview on why the Ombudsman has asked Parliament to intervene.
The ombudsman’s report said: “Complainants have also told us they doubt DWP’s ability or intent to provide a remedy.
“Given the scale of the impact of DWP’s maladministration, and the urgent need for a remedy, we are
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Secretary of State for Work and Pensions Mel Stride MP has said he will return to the House of Commons “when there is something to say” about a decision on whether women born in the 1950s affected by changes to the State Pension age should receive compensation. His comments may confuse some people as the Parliamentary and Health Service Ombudsman’s report (PHSO) published on March 21 indicated that compensation should be made.
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Millions of 1950s-born women who lost out when the State Pension age changed cannot afford to wait much longer for compensation, campaigners said as they acknowledged that for some it was “already too late”. Age UK accused the UK Government of “seemingly endlessly dragging its feet in situations when there have been clear findings of fault”, and compared the situation to concerns around the Windrush Compensation Scheme and the Post Office and Contaminated Blood scandals.
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Women affected by a change to state pension age, which was not communicated properly, should be compensated, according to a report published today (March 21).