WITN, Jacksonville Police have said they are treating the case as a homicide, but have not released any additional information about her death due to the open investigation.Those with information about Franks’ whereabouts or her death are asked to contact Detective Kymberly Schott at 910-938-6414 or [email protected], call the Crime Stoppers hotline at 910-938-3273, or send an anonymous text with the heading “TIP4CSJAX” and the pertinent information to 274637 (CRIMES).