Popular show I Can See Your Voice is back for a brand new series and the first episode sees a Scots couple take on the challenge.
09.10.2022 - 06:45 / dailyrecord.co.uk
An energy firm sneaked into a gran’s home to rip out her electricity meter in a row over an unpaid bill.
The move by SSE has prompted concern that thousands of other struggling customers could suffer the same fate as living costs soar.
Tracey Miller, 48, owed the utility company £690 and believed she had reached an agreement to pay the sum in weekly chunks.
But while she was staying with a friend, representatives from SSE went into her house and replaced her meter with a more expensive prepayment one.
There was no obvious sign of a break-in but Tracy was told by the firm that it had a court order to enter her home in Macmerry, East Lothian.
She said: “It has been a terrible experience knowing that someone has been in your house. I feel violated. I do not have a clue how they managed to get in without breaking the lock or damaging the door.”
Energy firms can get a warrant to enter a home and install a prepayment meter if they are owed money. Tracey, who is on a low income and helps look after her grandkids, said the officials who secretly visited her home switched off her electricity – ruining all the food in her freezer.
She had received a warning letter around July 27 about the unpaid amount and the threat of forced entry. SSE halted the action after she agreed to pay back the sum in weekly instalments of £4.80 and have a smart meter installed.
The entry was carried out on August 12 while Tracey was living with a friend after the water tank in her house burst. She returned on September 21.
Tracey, who suffers from the lung condition emphysema, contacted SSE. She added: “They told me that the employee I had spoken to in July had no right to cancel the planned entry to my property.
“I was offered £20 as a goodwill gesture
Popular show I Can See Your Voice is back for a brand new series and the first episode sees a Scots couple take on the challenge.
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