'An absolute shambles!' Manchester Airport passengers wait up to 90 minutes for Security - after long check-in queues
04.05.2022 - 00:53
/ manchestereveningnews.co.uk
Passengers at Manchester Airport are still reporting long waits at check-in and security - in line with last month’s prediction by boss Charlie Cornish that there would be ‘60-90-minute’ queues for some time as they scramble to solve a staffing crisis.
Many passengers took to social media to vent, claiming queues for check-in with airlines and then security came to a combined four hours in some cases. However, Manchester Airport have said queues in T1 were in fact no longer than 90 minutes on Tuesday morning - with additional delays at check-in the responsibilty of airlines and their handling agents.
Images of crowded terminals and lines snaking on to the tarmac outside are now sadly a familiar feature of peak-time journeys through Manchester Airport. Ongoing complaints follow an open letter of apology penned last month by Charlie Cornish, chief executive of Manchester Airports Group (MAG), which runs Manchester as well as Stansted and East Midlands.
READ MORE: Manchester Airport passengers forced to queue out the door in 'crazy' scenes this morning
In last month's statement, Mr Cornish admitted that they don’t have enough staff to ‘provide the level of services that our passengers deserve’ amid warnings that passengers should arrive three hours before their flights. He said that passengers could expect peak time queues of ‘60 to 90 minutes’ for the ‘next few months’.
But being forewarned does not necessarily lead to acceptance - as proven by the barrage of complaints directed at hub bosses this morning. One passenger tweeted: “Manchester Airport is an absolute shambles! Almost 4 hours in total from check in to get through security! The queue for security started outdoors in the car park.”
Conor McLoughlin,
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