When Quinta Brunson was working at an LA Apple Store 10 years ago, a customer came in complaining that her tablet screen wasn’t working. The swipe function was broken, she said. But when Brunson tried it, it was fine. “No,” the woman, clad head-to-toe in pink, said. “My dog’s paw isn’t working on it.” Apparently, Rover was having some trouble using his favorite app.