Ticketmaster Cancels Public On-Sale Window For Taylor Swift’s ‘The Eras Tour,’ Fans Outraged
18.11.2022 - 00:21
/ deadline.com
After presales for Taylor Swift’s The Eras Tour crashed the Ticketmaster site on Wednesday, the company announced that tomorrow’s planned public on-sale window was being cancelled. It is unclear whether another public on-sale window will be announced for the tour or not, but given that the ticketing giant cited “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand,” that looks unlikely.
Wednesday’s issues sparked outrage among fans, with some waiting hours, some being logged off the site automatically and others likening it to the Hunger Games. Today’s announcement was quickly met with fury from Swifties as well.
Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled.
Within minutes of the 12 p.m. PT announcement, fans expressed disbelief that Ticketmaster continued to fail at its one key duty: To sell tickets. Especially given all the extra fees the company charges.
Ticketmaster will sell a $50 concert ticket and then tack on like $49.99 in additional unexplained fees but at least they're taking all that money and using it to build a completely non-functional ticket-selling system
and once again pic.twitter.com/OiYQCGQFdm
Others offered a modest proposal: Claw back all the tickets now for sale online by scalpers for “$11,000-$50,000” and use them to fill the general onsale demand from fans.
Unbelievable how badly @Ticketmaster fucked this up! How about canceling the $11,000-$50,000 tickets the scalpers are selling and open them back up to actual fans! I have tickets but I am so upset. How could you let this happen!
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