Mum says her £1,100 trip to Center Parcs ruined by bird poo on the patio
15.08.2022 - 10:19
/ manchestereveningnews.co.uk
A mum says her first ever visit to Center Parcs at Sherwood Forest has "put them right off from ever going back" after her holiday was ruined by bird poo. Daniela Sponder and her family live in Croydon, South East London and made a 180 mile trip up to the Sherwood Forest site near Clipstone in Nottinghamshire.
The 35-year-old, her husband and their two children, a son aged two and a now 16-week-old daughter, spent three hours and 40 minutes on July 1 driving across England to reach their holiday destination. They had spent just under £1,100 on a week's stay.
But upon arrival at their lodge, which they'd paid extra for as it was by the lake, they found their back patio to be covered in bird excrement. Daniela, who works in HR, raised a complaint with guest services on the site, and says she was told it would be sorted within the next 24 hours and it would be jet washed.
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That time came and went, and Daniela raised the issue again. Eventually, workers came out to clean it, but it was cleaned, using a bucket, mop and bleach.
Daniela is furious that bleach was used in an area where her children, especially her two-year-old son, would have played, and said they were unable to do so because bleach has been used, reports NottinghamshireLive.
She said: "When they arrived with that, I thought are you having a laugh? The equipment was completely inadequate with inappropriate methods used, there was a lack of common sense and it's a massive health and safety hazard.
"Even when we got to the lodge and saw the bird poo. I understand we were near a lake and it can get dirty very quickly, but I just wanted there to be the highest