Mum left without luggage on TUI family holiday turns detective to spot missing cases 1,300 MILES AWAY - after watching video on M.E.N. website
01.06.2022 - 21:03
/ manchestereveningnews.co.uk
A family on a TUI holiday trying desperately to find their missing luggage spotted it themselves - 1,300 MILES AWAY. Laura Simpson, 35, claims her family has been left six days into their week-long trip from Manchester to Menorca without clothes, toiletries and important medication after all seven of the group's suitcases were lost.
The mum-of-one, from Warrington, said she's spent hours on the phone to the travel firm, which she claims has been unable to tell her where their luggage is, or when they might see it.
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Two days into their trip, Laura says she read an article on the Manchester Evening News website, which showed dozens of abandoned suitcases lining Manchester Airport 's baggage hall. During a video clip, she claims to have spotted all seven of the group's missing bags.
Despite informing TUI of her own detective work, she claims the bags have still not arrived in Menorca. The family has instead been left with €25 a day provided by the travel operator to buy essential items.
In a post on Facebook, Laura said: "When Manchester Evening News do a better job at finding your luggage than TUI... 43 seconds into the clip and there are all of our seven suitcases. Day five into the holiday with nothing and no communication."
Laura and nine other members of her family were due to fly direct from Manchester Airport to Menorca on May 27, but the night before, they claim they were told they'd have to go via Ibiza due to ongoing 'technical issues'.
"We checked in seven suitcases. One of them had the majority of asthma and eczema medication for one of the boys. They packed the bare minimum in their hand luggage, but the majority is in