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Man's fury at housing association as he's left without heating for SIX WEEKS after boiler broke
18.05.2022 - 08:57 / manchestereveningnews.co.uk
A 56-year-old man with arthritis and depression has slammed his housing association after he was left without hot water or heating for six weeks following an annual check on his boiler. Karl Stake, who lives in Westhoughton, had to travel to family and friends to wash as appointments to fix the boiler were cancelled.
Karl told the Manchester Evening News that engineers came to his Onward Homes managed property in The Pewfist, Westhoughton, at the end of March to carry out an annual check. However, he says a problem was found with the boiler piping, which was broken off during the check-up.
This left the boiler broken, meaning Karl, who has mobility issues due to his arthritis, was unable to heat his home or get any hot water. A few appointments were made to fix the boiler, but he says these were initially cancelled at short notice.
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The next appointment he was given was six weeks after the initial check-up which left the boiler broken, leaving him stranded with no proper way to heat his home. "A guy came and said one of the gas valves was faulty so he disconnected it," Karl told the MEN.
"Another engineer came saying he would replace the valve but he seemed to take it to pieces after yanking at it. They said it needed new parts and someone would come and fix it soon but it's been six weeks now.
"I can't walk well at all due to my arthritis but I've had to get over to my sister's to wash. They (Onward) said I could go to the swimming baths if I needed to wash, it's like they don't give a damn.
"It's been really distressing for me. I don't know why they can't have put this down as an emergency and fixed it straight away. I don't understand
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manchestereveningnews.co.uk
27.05.2022 / 00:53
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manchestereveningnews.co.uk
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manchestereveningnews.co.uk
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manchestereveningnews.co.uk
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