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Man City apologise to fans over ticketing issues as new Cup scheme announced

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Manchester City have apologised to supporters after a string of issues with booking tickets and have outlined plans to improve the service.

Fans have had problems with both the club's online ticketing system and call-centre service, which Managing Director of Manchester City Operations, Danny Wilson, has now vowed to rectify.

Wilson confirmed in an encouraging letter addressed to the City Supporter Services that the club will increase the number of staff working for the call-centre support

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