direct to your inboxPeople who bank with HSBC, First Direct, M&S Banks and John Lewis Finance could be owed up to £100-worth of compensation each, if shoppers feel they haven't received the level of service they should have.People who have borrowed cash from these banks in the last 10 years are eligible.The Money Saving Expert's latest advice says the compensation can be redeemed if customers feel they have received substandard service.