Edinburgh family forced to cancel first holiday in years after Scottish Power take nearly £2,000 out bank account
28.08.2022 - 23:53
/ dailyrecord.co.uk
A family from Edinburgh have been left 'flabbergasted' after they were forced to cancel their first holiday in years after their energy bills rose from £199 a month in January to a whopping £756 per month.
Abu Meron's bank account was left in the red after Scottish Power repeatedly raised the prices of his family's energy bills, and then took nearly £2000 out of their bank account by mistake.
This meant that the dad-of-two had to cancel his family's trip to Paris which would have been the first vacation in years for Abu and his wife, who is a front line NHS worker, according to Edinburgh Live.
After he became suspicious of the sudden price hike, Abu contacted his bank to cancel his direct debits. He then lodged a complaint to Scottish Power - but claims he was simply told to 'deal with it.'
The man then discovered that the £1,600 which was taken out in June and July was actually a blunder. The company have admitted fault and apologised, but only issued a refund in a bid after being contacted by Edinburgh Live.
Abu said: "I live with my wife and two children in a four-bedroom detached house but we only use three of the bedrooms.
"My wife works full time for NHS Lothian, I am full time self employed, my son is studying at Herriot Watt University and my daughter is at Holyrood RC high school.
"My electricity and gas supplier were Tonik Energy. I always paid my bills through direct debit and they used to charge me £108.61 per month for gas and electricity.
"On November 2020 I noticed that Scottish Power took over my account and were charging £108.61 per month so I had no concern about it.
"They have continued charging me the same amount until September 27 last year and from October 27 to December 29 Scottish Power charged me