'Depressing' care home's garden was strewn with old dog faeces, inspectors found
22.05.2023 - 08:53
/ manchestereveningnews.co.uk
A care home has been placed in special measures after an inspection report revealed how the back garden was covered in dog faeces, residents were spoken to 'in derogatory terms' and one relative referred to it as 'the most depressing place'.
Thornton House Residential Home in Childer Thornton, near Ellesmere Port in Cheshire, was rated 'inadequate' in all five service areas following an unannounced inspection carried out over four days in March this year. The facility caters for up to 22 people living with age-related conditions, including dementia.
The GN Care Homes Limited-run home had previously been rated as 'good' back in 2021 but a fresh inspection was prompted after the Care Quality Commission (CQC) received 'concerns' over 'safeguarding incidents' not being reported. The family-run company has vowed to turn the situation around and says the CQC is 'happy with its progress', CheshireLive reports.
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The damning report, published this month, reveals that the registered manager resigned following the inspection. It states that on the first day inspectors found a first-floor window did not have a restrictor in place and, despite being 'given an assurance by the registered manager and provider that this would be immediately addressed', the situation remained the same six days later.
The report goes on to reveal that 'the back garden grassed areas and paths were inaccessible to people due to a very large number of dog faeces', adding that they had been there for a while 'as they were starting to decompose'. The home immediately addressed the issue.
Other issues raised were the 'insufficient numbers of suitably trained and competent staff' to cater
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