Can I refund my train ticket due to rail strikes? Refunds under Delay Repay scheme explained
21.06.2022 - 11:09
/ manchestereveningnews.co.uk
Millions of trains passengers are being told not to travel as the biggest rail strikes in a generation kick off today. Workers on 13 lines and Network Rail are walking out on June 21, 23 and 25 over pay, conditions and 2,500 maintenance job cuts.
Only around one in five trains running and disruption to services on days following the action. It includes Avanti West Coast, East Midlands, Northern, and TransPennine Express services.
Services on June 22 and 24 are also likely to be disrupted as companies recover. Whether or not you support the strike, everyone agrees this is going to cause widespread chaos - the point of the strike is to make employers sit up and notice.
READ MORE: LIVE: Disruption across Greater Manchester as biggest train strike in a generation is held - latest updates
You do however have rights to compensation, and these appear to have been tweaked to be slightly more generous for season ticket holders, the Mirror reports. Transport Secretary Grant Shapps confused things a little by claiming the process would be “automatic” when (as far as we can tell) it’s not.
But there are still refunds for delays. We have been hammering the phones to those in the know, in industry and government, to get as good a picture as we can of what you’re entitled to.
Yes. If you bought an advance ticket or have a season ticket you can get at least some of your money back. This will happen through the ‘delay repay’ scheme - which pays out a certain amount if the train is more than 15 or 30 minutes late (depending on the operator).
You should be able to get a refund for a walk-up ticket too, though why you’d buy one on the day of the biggest strike in a generation is a bit beyond us.
It varies very slightly by operator.