After the 2020 MTV VMAs and Primetime Emmy Awards carried on despite being the midst of the novel coronavirus pandemic, it was the 2020 Billboard Music Awards' turn to host a ceremony. When host Kelly Clarkson opened the stage with a performance of Steve Winwood's "Higher Love" alongside Pentatonix and percussion icon Sheila E., adigitally generated backdrop of background singers and videos of fans watching and singing along played.